Hospitality Ambassador Business Club (Brussels - Full Time)
Pour un club d'affaires et de membres privés de premier plan à Bruxelles, nous sommes à la recherche d'un ambassadeur de l'hospitalité à temps plein. Veuillez lire la description complète de l'emploi et du profil ci-dessous en anglais.
Le club d'affaires est un endroit où la collaboration est axée sur un avenir meilleur. Où les professionnels, les entrepreneurs et les start-ups façonnent leurs idées et peuvent compter sur la valeur ajoutée d'une communauté de membres ambitieuse.
Postuler ou plus d'infos? Envoyez votre CV à stephanie.deville@challenge-mc.be.
Front Desk Ambassador
Key responsibilities
- Always ensure a warm welcome to all members and guests.
- Be friendly, courteous and polite.
- Answer phones promptly with a warm friendly tone.
- Direct people to the relevant areas and unit guests with their members.
- Make update on members updates in the ERP system.
- To recognize repeat members and guests ensuring we understand all their requirements and preferences, ensuring that the clients feel valued.
- Cloackroom management.
- Always be informed on what is happening at the club.
- Build strong personal relationships with all stakeholders.
- Supports and contributes to the overall success of the club.
- Alongside your key duties you may be asked to complete other tasks as and when necessary and reasonably required in line with business needs.
Personal Skills
- Has strong interpersonal skills needed to build trust amongst employees at all levels.
- Is a ‘team-player’ and enjoys working in partnership with colleagues.
- Views individual differences to build new ideas and innovations.
- “Owns” problems and find solutions.
Skills & Experience
- Previous experience hosting or in the horeca sector is a plus.
- Possess excellent written and oral communication.
- Passion for delivering excellent guest service.
- Strong interpersonal skills and ability to work within a team.
- Excellent organizational skills.
- Trilingual: FR – NL – ENG.
